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Terms — navigating our services with clarity & trust

Introduction

Welcome to Mandera’s!

By booking a stay with us, you agree to our house rules and terms, ensuring a fantastic and memorable experience for everyone.

01

Bookings & Cancellations

Reservations only via our website, phone, or approved third-party platforms.

Cancellation policy varies by booking method and rate.

Valid ID and credit card are required for online check-in.

02

Check-In & Check-Out

Check-In: 3 PM

Check-Out: 11 AM

Late Check-Out: Subject to availability and additional fee.

An unauthorised late checkout incurs an extra night’s fee.

03

Payments

Full payment is required upon arrival;

04

Guest Conduct & Liability

Respectful and responsible behaviour is expected.

Quiet hours: 10 PM – 7 AM.

Guests are responsible for damages caused during their stay.

Mandera’s not liable for lost/damaged personal items.

Management reserves the right to evict without refund for non-compliance.

05

Smoking, Alcohol & Drug Policy

Strictly no smoking; €100 fine for violations.

Responsible alcohol use allowed; no alcohol in dorms.

No illegal drugs are tolerated.

06

Facilities & Services

Use of facilities (kitchen, communal areas, WiFi) is subject to rules.

Facilities and services are subject to change without notice.

07

Safety & Security

CCTV in common areas.

Fire and smoke alarm system installed.

08

Additional Policies

No pets allowed.

External noises are not under our control. Works allowed in Malta Mon-Sat, 7 AM-8 PM.

No children allowed.

08

Facilities & Services

Use of facilities (kitchen, communal areas, WiFi) is subject to rules.

Facilities and services are subject to change without notice.

09

Hot Tub & Sauna Rules

(Available only to room 5A)

🚿 Shower Before Use: Shower beforehand to remove lotions, oils, or any substances that could compromise water quality.

🍹 No Food or Drink: To avoid spills and potential water contamination, please don’t bring food or drinks into the hot tub area.

👙 Appropriate Swimwear & Rinse from Saltwater: Please wear proper swimwear that has been well-rinsed to remove any saltwater or detergent residues.

🛁 Always Cover the Hot Tub: Always cover the hot tub when not in use to maintain water temperature and to prevent leaves and debris from entering.

10

Governing Law & Contact

Governed by the laws of Malta.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

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